Workplace Dispute Resolution: Directions for the 21st Century | 
| Creator: Sandra E. Gleason
Publisher: Michigan State University Press
Category: Book
List Price: $29.95
Buy Used: $8.45
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Sales Rank: 1959585
Media: Paperback
Number Of Items: 1
Pages: 283
Shipping Weight (lbs): 1
Dimensions (in): 8.8 x 5.8 x 0.5
ISBN: 0870134361
Dewey Decimal Number: 344.730189
EAN: 9780870134364
ASIN: 0870134361
Publication Date: September 1997
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Condition: Good Condition. Reasonable wear - still very useable. Text has writing/underlining and highlighting. May have bookstore-related stamps/stickers/marks. SHIPS W/IN 24 HOURS! FREE INSURANCE on all orders! E-mail notification! Careful, thorough packaging. Fast, personal service. No hassle, full refund return policy! COMBINE SHIPPING - TENS OF THOUSANDS OF OTHER BOOKS/CDs/MOVIES AVAILABLE!
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Product Description
Dispute management in the U.S. currently accepts workplace conflicts as a necessary part of organizational life. Having an effective dispute management system means providing the methods to resolve a dispute that matches the type and stage to which it has progressed while also serving the needs of those who use the system. Contributors to this collection provide a variety of viewpoints, including international perspectives, that help explain why employers who are committed to effective dispute management will use a combination of preventive and remedial dispute resolution mechanisms to address conflicts based primarily on interests, rights, or power. Several essays also investigate how the interpersonal nature of a relationship between people determines the method selected to handle disputes, the impact of the "lens of gender" on our thinking about negotiation as a social activity for problem solving, and the tension between self-interest and fairness in negotiation and the use of justifications and impression management to resolve this tension.
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