ISO 9000 Quality Systems Handbook, Fifth Edition | 
| Author: David Hoyle
Publisher: Butterworth-Heinemann
Category: Book
List Price: $57.95
Buy New: $47.36
You Save: $10.59 (18%)
New (20) Used (7) Collectible (1) from $47.36
Avg. Customer Rating:  10 reviews
Sales Rank: 63095
Media: Paperback
Edition: 5th
Number Of Items: 1
Pages: 704
Shipping Weight (lbs): 2.3
Dimensions (in): 9.1 x 6.2 x 1.6
ISBN: 0750667850
Dewey Decimal Number: 658.562
EAN: 9780750667852
ASIN: 0750667850
Publication Date: September 26, 2005
Availability: Usually ships in 1-2 business days
Shipping: International shipping available
Condition: Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
|
| Also Available In:
|
| Similar Items:
|
| Editorial Reviews:
Product Description
Since publication of the fourth edition in 2000, David Hoyle has collected the experiences of organizations, quality managers and auditors who have actually worked with the 2000 version of the ISO 9000 family of standards, and these are now presented in this new edition of the leading quality management systems guide.
*The best-selling ISO quality management guide
*Authoritative, clear and unambiguous guidance on all aspects of quality management systems from one of the world's foremost experts on the ISO 9000 family of standards
*Fully updated to the latest experiences of working with ISO 9000, with hard-won information from industry and the service sector, plus quality auditors, on working successfully with the standard
|
| Customer Reviews: Read 5 more reviews...
A basic reference for ISO 9001 May 21, 2007
1 out of 1 found this review helpful
This book provides a clause-by-clause analysis of ISO 9001 and it contains all the knowledge you need in order to understand this standard and to formulate strategies for compliance. It does not cover detailed theory or procedures for certain themes such as customer satisfaction measurement, sampling, or statistical process control. This should be the first book you read if you wish to implement an ISO 9001-compliant Quality Management System.
Quality Systems handbook January 5, 2007
2 out of 2 found this review helpful
The material was just what I was looking for and the service from Amazon was excellent. Received my order ahead of schedule.
Thank you for the excellent service.
Excellent book on ISO 9000 May 22, 2006
12 out of 12 found this review helpful
"ISO 9000 Quality Systems handbook" is an excellent book on the effective implementation of quality management systems. The book is well written in simple/plain English that should make it easy to follow and understand by any reader.
The book was written by a very experienced practitioner in Quality Management Systems, the author (David Hoyle) having over three decades of experience in the field. This is an indispensable book for those implementing ISO 9000 Quality Management System. The reader will, among other things, understand the difference between the previous procedure approach to the current process approach to quality management. The reader will learn what the ISO 9000 requirements mean, why they are necessary and how to implement them.
The other critical features in the book includes a summary and questionnaire to reinforce the reader's knowledge and understanding as well as comprehensive list of references that should be very useful for those who need to explore the subject more widely.
The book is recommended reading for people involved in the implementation of ISO 9000 for enhanced organizational performance, particularly managers, designers, auditors, instructors and students of quality systems.
ISO9001 deeply explained August 22, 2002
10 out of 11 found this review helpful
If you consider ISO9001 more than a paper on the wall then you should read this book. The author tells you what to do rather than a detailed prescription of how to do it. But more important he explains the reason of each ISO9001 requirement. This helps anybody that works with this standard to think about what the rational behind and how does this fit in each business. Everybody should understand first and implement after and that's the purpose of this book: to deeply understand the standard in order to create or transform your management system (and by this way the quality system) into a customer driven management system
ISO 9000 Quality Systems Handbook 4th Edition - David Hoyle April 18, 2002
24 out of 26 found this review helpful
With the introduction of the ISO 9001:2000 standard, a number of publications offering ideas, advice and assistance to anyone who have been charged with implementing quality systems, have made their appearance on the bookshelves. The ISO 9000 Quality Systems Handbook 4th Edition, by David Hoyle is one of the best I have read on this subject. In this 4th edition, David analyzes each section, clause and requirement of the ISO 9001:2000 standard in detail.David Hoyle has over 30 years experience in quality Management and has authored or co-authored more than five books on ISO 9000. He is also the director of Transition Support, a firm that provides training and consulting in business improvement. The book is easy to understand and is suitable for students, managers, instructors as well as auditors. The novice ISO practitioner as well as the seasoned ISO 9000 enthusiast will find this book a valuable tool when implementing ISO 9000 quality management systems. For those making the transition from the 1994 version of the standard, this book helps to point out the changes from the 1994 to the 2000 standard. The standard has changed considerably. In the 4th edition, the meaning of each of the requirements of the ISO 9001:2000 standard is explained in detail and some of the sometimes confusing ISO language is clarified. The author explains why each of the requirements is necessary. He shows how each requirement links to the eight quality management principles on which the ISO 9001:2000 standard was based. The book gives practical guidance on implementing each requirement. This is the strong point of the book. After introducing some basic quality concepts, the book explains the role, the origins and application of the ISO 9000 family. The succeeding chapters, 4 through 8, correspond to each of the five sections of the standard. This makes it easy when looking for help in understanding and implementing a certain requirement of the standard. The 4th edition has a summary, a questionnaire that provides food for thought for the reader, and a list of references at the end of each chapter. A glossary and a list of related websites are included in the appendix. The 4th edition of ISO 9000 Quality Systems Handbook will find a permanent place on your desk. Auditors will find this book indispensable.
|
|
|
