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The Big Squeeze: Tough Times for the American Worker (Borzoi Books) | 
| Author: Steven Greenhouse
Publisher: Knopf
Category: Book
List Price: $25.95
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Avg. Customer Rating:  15 reviews
Sales Rank: 26721
Media: Hardcover
Number Of Items: 1
Pages: 384
Shipping Weight (lbs): 1.5
Dimensions (in): 9.4 x 6.7 x 1.3
ISBN: 1400044898
Dewey Decimal Number: 331.0973
EAN: 9781400044894
ASIN: 1400044898
Publication Date: April 15, 2008
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Condition: Brand new, perfect condition, never opened.
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Product Description
The Big Squeeze takes a fresh, probing, and often shocking look at the stresses and strains faced by tens of millions of American workers as wages have stagnated, health and pension benefits have grown stingier, and job security has shriveled.
Going behind the scenes, Steven Greenhouse tells the stories of software engineers in Seattle, hotel housekeepers in Chicago, call center workers in New York, and janitors in Houston, as he explores why, in the world’s most affluent nation, so many corporations are intent on squeezing their workers dry. We meet all kinds of workers: white collar and blue collar, high tech and low tech, middle income and low income; employees who stock shelves during a hurricane while locked inside their store, get fired after suffering debilitating injuries on the job, face egregious sexual harassment, and get laid off when their companies move high-tech operations abroad. We also meet young workers having a hard time starting out and seventy-year-old workers with too little money saved up to retire.
The book explains how economic, business, political, and social trends—among them globalization, the influx of immigrants, and the Wal-Mart effect—have fueled the squeeze. We see how the social contract between employers and employees, guaranteeing steady work and good pensions, has eroded over the last three decades, damaged by massive layoffs of factory and office workers and Wall Street’s demands for ever-higher profits. In short, the post–World War II social contract that helped build the world’s largest and most prosperous middle class has been replaced by a startling contradiction: corporate profits, economic growth, and worker productivity have grown strongly while worker pay has languished and Americans face ever-greater pressures to work harder and longer.
Greenhouse also examines companies that are generous to their workers and can serve as models for all of corporate America: Costco, Patagonia, and the casino-hotels of Las Vegas among them. Finally, he presents a series of pragmatic, ready-to-be-implemented suggestions on what government, business, and labor should do to alleviate the squeeze.
A balanced, consistently revealing exploration of a major American crisis.
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| Customer Reviews: Read 10 more reviews...
The future looks mighty grim for the beleagured American worker. July 20, 2008
I imagine that many conservative talk show hosts who have heard of or even read "The Big Squeeze" will dismiss out of hand Steven Greenhouse's new book as just more predictable liberal negativity. After all, according to Sean Hannity on one recent afternoon program it is possible for everyone to become rich in America if they are just willing to work hard enough. This is hogwash, Mr. Hannity. Everyone is not cut out to be an enterpreneur or a stockbroker. The reality is that in America today 10% of the population controls nearly 50% of the wealth. The gap between the richest Americans and the rest of us has been increasing at a alarming rate. Good paying jobs are being shipped to other nations and millions of Americans employed in retail or service industries are being forced to work in miserable conditions just to scrape by. "The Big Squeeze" is about the sobering new realities facing an ever increasing number of American workers today. And for the most part what Steven Greenhouse has discovered is not a pretty picture.
It would appear that the American worker is under attack from all directions. Over the past two decades the U.S. has been inundated by millions of illegal aliens from places like Mexico, Guatemala and Haiti. The presence of these additional workers helps to depress blue collar wages in this country and places a strain on the public services we all have to pay for like schools and hospitals. Meanwhile, despite that fact that Americans are among the most productive workers in the world U.S. corporations have accelerated the outsourcing of good paying white collar jobs to places like Pakistan and India where workers are happy to work for a fraction of what his American counterpart makes. Greenhouse spotlights a number of instances where American workers were actually forced to suffer the indignity of training their foreign replacements or else risk losing their severance packages. This one hits especially close to home because my wife found herself in just this situation a few years ago.
As the grip of "The Big Squeeze" gets tighter and tighter, increasing numbers of Americans are forced to accept lower paying positions at outfits like Wal-Mart and Family Dollar. Steven Greenhouse hightlights a whole host of appalling working conditions too numerous to mention here that employees at these retailers are forced to endure. To me the most disturbing one was that in many smaller stores Wal-Mart employees working the overnight shift were actually locked in the store with no manager present and with absolutely no ability to get out in case of an emergency! How can they get away with that?? In the course of "The Big Squeeze" Greenhouse does give kudos to both the discount retailer Costco and the accounting firm Ernst and Young. He praises these companies for the value they place on their employees and cites them as models for other companies to follow. Greenhouse also believes that if the challenges facing American workers today are ever to be reversed then labor unions must play a major role, particularly with those doing lower-paying jobs like janitors and nursing home workers.
For most Americans, what Steven Greenhouse has to say in "The Big Squeeze" will really come as no surprise. The problems outlined in this book are myriad and the implications for most workers are quite frightening. Steven Greenhouse argues that America should take a second look at globalization and perhaps make some adjustments along the way. "The Big Squeeze" is a highly readable and informative book. Recommended!
 Easy read, with Liberal viewpoints July 10, 2008
Book is easy to read. Author presents lots of examples of how our American middle class is being squeezed out, and the increasing differential between the poor and the rich, or upper class. His answers are dissapointing unless you are left wing liberal. He places blame on the awful big/greedy companies. Thinks the era of the 50's/60's was our best because we had big Unions to get benefits for workers. His answer now is basically for the government to contol most everything, and to return to the area of big Union representation. Never mind much of our American industry is crippled in the global economy due to the huge legacy costs to workers brought on by the Unions before we had to compete in a global economy. Yes, we have big problems today, but this is not the answer that will solve things.
 A Compelling Account of Capitalism Run Amok! July 8, 2008
Greenhouse's focus is to ask "Why, in the world's most affluent nation, are so many corporations intent on squeezing their workers dry?" Corporate profits, economic growth, and worker productivity have grown strongly, while pay has languished. Median income for non-elderly households in 2006 was $2,375 lower in real terms than six years prior. Income inequality now more closely resembles a 3rd-world country than an advanced nation - if it was the same as in 1979, the bottom 80% would receive $8,000 more in yearly income.
Almost one-fourth of the workforce earns less than $10/hour, and generally also lack benefits. Health costs now account for 16% of GDP, up from 5% in 1960. Meanwhile, the proportion covered by pensions (especially defined-benefit - eg. IBM) is declining, and large corporations (eg. United, Delta, and U.S. airlines, LTV and Bethlehem Steel) are defaulting on existing obligations.
Corporations flaunt overtime laws (eg. Wal-Mart, Target), and even fail to pay workers for all their time worked (H-P, Wal-Mart). Circuit City has twice replaced its longer-term workers earning higher salaries with new recruits at lower pay scales, while Microsoft, H-P, and others make the term "temporary" workers an oxymoron in a bid to deny benefits to large numbers of long-term employees.
Three decades ago employer-provided health insurance protected 70% of private-sector workers - now it is down to 55%, and their coverage is no longer as extensive. "Independent contractor" status is extensively exploited (saves Social Security, etc. payments) by eg. FedEx, and their use of the tactic is expanding (to FedEx LTL) despite adverse court rulings.
What fuels these actions? Greenhouse answers - takeover threats, deregulation (airlines, trucking), pressure from jobs lost through automation (also used to create an environment of close supervision), outsourcing, streamlining (eg. delayering, eliminating overheads), increasing costs of employer-funded health care (especially vs. non-coverage by Asian firms), and the "Wal-Mart" effect (low employee pay and benefits; forcing suppliers in the same direction).
There are few heroes in "The Big Squeeze." The most obvious is Costco - higher pay, benefits, sales, and profits/employee than Wal-Mart and Sam's Club, while much lower employee turnover and shrinkage. Greenhouse also suggests Las Vegas casinos (courtesy of strong employee unions) and Timberland shoes - however, both are exempt from strong commodity-like or foreign competition and thus not as impressive as Costco's achievements.
Don't economists agree that globalization to the max is good for us? Not all - Paul Samuelson, Nobel Prize winner in economics, says: "If you don't believe (offshoring) changes the average wages in America, then you believe in the truth fairy."
Unions used to be a strong offsetting force vs. management. However, just 7.5% of private sectors are now in unions - the lowest rate since 1901. Yet, 53% of non-management, non-union workers say they would like to join. What holds them back? Greenhouse suggests that one reason is the 2,000+ "union-avoidance" consultants 9Only 100 in the 1960s).
Greenhouse also suggests a need to improve organizing tactics, and offers the SEIU's approach to organizing janitors in Houston as a good example. They began by getting elected officials who were pension-fund overseers with large real-estate holdings to urge Houston building owners to press cleaning contractors to cooperate. The SEIU also promised not to begin bargaining until at least 55% of the employees' contractors were organized (no "unfair" disadvantages). Finally, they leveraged their strength by picketing opposing janitorial firms with work in other cities.
Greenhouse's Recommendations: Increased Social Security taxes (to ensure its stability), increased income taxes on those with higher incomes (benefited most from globalization), changing health care to a single-payer system (much less overhead), and working to restrain health care costs.
Reading "The Big Squeeze" sometimes hurts as one sees how people are taken advantage of. My only criticism is that Greenhouse does not lay enough blame at the feet of globalization.
compelling account of what work life in America has become July 1, 2008
I first picked up The Big Squeeze after I heard that it had a chapter about the factory closing in Illinois that Barack Obama spoke about in his keynote address to the Democratic convention in 2004. I grew up in the Midwest, and I care a great deal about the future of manufacturing, so that was the first chapter I read in the book. It was terrific. Yes, the chapter was about a factory closing--Maytag closed a 1,600-employee refrigerator factory and moved it to Mexico--but the chapter was far more than that. It was a great read about a devastated community, Galesburg, Illinois, and it was fascinating--it was even literary--because it tied in Carl Sandburg, the Lincoln-Douglas debates, Ronald Reagan's Illinois childhood all with David Ricardo and the economics of globalization. The chapter had some very moving descriptions about how globalization affects workers. At one point tears came to my eyes.
Then I turned to the rest of the book, and I found it highly readable and intelligent throughout, whether it was discussing Wal-Mart workers, immigrant workers or contingent workers like freelancers. The book has very good, human stories of individual workers, and analysis that digs much deeper than other treatments of these issues. At a time when everyone is talking about working-class voters, this book really lays out what's happening to America's workers. And the story ain't pretty. Anyone who wants to know what's happening to the nation's 140 million workers should read this book.
eye opening, readable, balanced June 28, 2008
2 out of 2 found this review helpful
I've long been concerned about the rough way that many workers are treated and I picked up The Big Squeeze at a friend's recommendation. I was impressed -- and angered -- by The Big Squeeze; it lays out better than anything I've read exactly what's happening to the nation's workers. Sad to say, wages are going nowhere for millions of Americans, pensions are going down the drain and in this age of Blackberries, everyone seems to be working more than ever. The best thing about this book is that it tells the tales of individual workers -- some are written like nimbly told short stories -- to explain the way that many workers are being dragged down by trends like offshoring white-collar jobs to India, factories moving to Mexico and the two-tier wage schemes that are hammering many twentysomethings as they enter the workplace.
Books about economics or about work can often be heavy-handed and hard to read, but I was pleasantly surprised at how readable this book was. And Greenhouse tries very hard to be balanced and fair-minded as he treads through some difficult terrain about globalization, labor unions, corporate culture and immigration. It's good that Greenhouse writes about the good and the bad, about Wal-Mart and other corporations that brazenly flout the law in how they treat their workers and about corporations like Costco that do right by their workers, companies that we can all learn from and that more companies should seek to imitate.
The Big Squeeze does a terrific job explaining in a very human, readable way the many painful things happening to the nation's workers. I think it's the best book on American workers since Barbara Ehrenreich's Nickel and Dimed.
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