The Elements of User Experience: User-Centered Design for the Web (VOICES) | 
| Author: Jesse James Garrett
Publisher: New Riders Press
Category: Book
List Price: $34.99
Buy New: $21.42
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Avg. Customer Rating:  38 reviews
Sales Rank: 21533
Media: Paperback
Number Of Items: 1
Pages: 208
Shipping Weight (lbs): 0.7
Dimensions (in): 8.5 x 6.9 x 0.5
ISBN: 0735712026
Dewey Decimal Number: 005.72
UPC: 752064712022
EAN: 9780735712027
ASIN: 0735712026
Publication Date: October 21, 2002
Availability: Usually ships in 1-2 business days
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Product Description
Smart organizations recognize that Web design is more than just creating clean code and sharp graphics. A site that really works fulfills your strategic objectives while meeting the needs of your users. Even the best content and the most sophisticated technology won't help you balance those goals without a cohesive, consistent user experience to support it. But creating the user experience can seem overwhelmingly complex. With so many issues involved-usability, brand identity, information architecture, interaction design-it can seem as if the only way to build a successful site is to spend a fortune on specialists who understand all the details. The Elements of User Experience cuts through the complexity of user-centered design for the Web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of Web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any Web development team, large or small, to create a successful user experience.
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| Customer Reviews: Read 33 more reviews...
 Fundamental, yet comprehensive September 23, 2008
Although very basic, this book is great for getting the fundamentals of experience design. Garret creates a model that describes the web design process through five distinct stages. Then he breaks down each stage to identify the differences and overlapping areas between the web as a software interface and the web as a hypertext system. The clarity of this model illuminates the subtle differences between various terms which often get used interchangeably in the field, like information design, interaction design and navigation.
It also serves as an excellent resource guide. This alone makes it worth the price of the book.
 The Elements of User Experience: User-Centered Design for the Web August 10, 2008
1 out of 1 found this review helpful
Garrett clearly states that his aim is to articulate his vision that was captured in his sketch of the elements of user centered design for the web ([...]). He certainly accomplished this, but he did not go any further than that. For this reason I would only recommend this book to someone who is looking for a cursory reference on how to break down the layers of web development incorporating user centered design principles.
This book might compliment Call to Action since Call to Action is less structured, but driven more by tangible examples.
I hesitate to recommend Usability for the Web only because I haven't finished reading it. But so far it is extremely well written, detailed, and well structured. I suspect for someone looking for a thorough 432 page book rather than a cursory 174 page book, Usability for the Web will be the preferred alternative.
 Just ok... rather obvious conclusions.... June 23, 2008
0 out of 1 found this review helpful
Anyone is the field could see that this book is rather "blah"
There is better literature on the subject out there... but this might be good for a student, or anyone who wants to get their wet in the field.
Not great, but not all bad either -- its good reference tool.
The Elements of User Experience May 31, 2008
0 out of 4 found this review helpful
It is for my Information Design class. I haven't used it yet, but it arrived on time and in good condition.
20,000 foot view, but perhaps a little outdated?? May 26, 2008
1 out of 1 found this review helpful
Published in 2002, Jesse James Garrett's The Elements of User Experience is a useful introduction on how to keep the user experience in mind when designing web applications. As someone who has no formal training in information or interaction architecture, I was hoping this book would contain detailed descriptions of best (or better) practices in the field. What I discovered was a book focused entirely on the conceptual forest of site objectives, functional specifications, interactions and interfaces, not the how-to trees; this was not what I was looking for, but perhaps this type of conceptual groundwork was more groundbreaking when this book was originally published.
One of the most useful aspects of the book for me was the diagram on page 162, showing Garrett's idea of the five planes of development: strategy, scope, structure, skeleton, and surface. This diagram also illustrated the different roles of interaction designers, interface designers, information architects and so on, according to their place in the development workflow (something I never clearly understood before).
A couple of things, however, are starting to show their age (understandable in this field, where six years is a lifetime). For example, in the same illustration and throughout the book, Garrett distinguishes sites according to whether they're more like "software" or a "hypertext system". All but the most rudimentary small sites now employ some software-like attributes, and I'm not sure anyone who's just interested in building a simple "hypertext system" site would be best served by reading this particular book (something like Steve Krug's _Don't Make Me Think_ might be more appropriate). Some illustrations, like the one showing error handling that takes up the entirety of page 93, feel superfluous at best, curious in a book that argues against including content unless it helps drive user experience goals. Other illustrations and descriptions are too simplistic to be of use to anyone except those who have never or rarely surfed the web, such as the illustration comparing checkboxes to radio buttons and other form elements, or the one page discussion of color and typography.
In conclusion, this is a fine primer for anyone who has used the web, but hasn't thought about it very much and who intends to get into semi-serious web site production. Or, someone who's doing career research and is trying to figure out in what areas s/he has the most interest. As Garrett points out on page 87, "Interaction design and information architecture sound like esoteric, highly technical areas, but these disciplines aren't really about technology at all. They're about understanding people,the way they work and the way they think." (emphasis in original). For non-programmers, this book is a good way to begin the process of learning the elements at play in a successful user experiences on the web.
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